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Basic Sales Development (Tele & Sales)

Basic Sales Development (Tele & Sales) is a foundational skill-oriented course designed to equip learners with practical sales competencies required in today’s fast-paced, customer-driven market. The program focuses on building core sales capabilities across telecalling, inside sales, and entry-level field sales roles, with strong emphasis on communication, persuasion, customer handling, and ethical selling practices.In a business environment where products and services are increasingly competitive, sales professionals are expected not only to sell but to understand customer needs, build trust, and deliver value-driven solutions. This course introduces learners to the complete sales cycle—from lead generation and customer engagement to objection handling, closing techniques, and post-sales follow-up—using simple, real-world language and practical examples.

SshinyIndia Welfare Association | Author Level 1

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What you will learn

  • Understand the fundamentals of sales and customer psychology

  • Develop professional communication and persuasion skills

  • Master basic sales scripts, pitch building, and follow-ups

  • Gain exposure to real-world sales scenarios and use cases

  • Learn practical telecalling and inside sales techniques

  • Handle customer objections and rejections confidently

  • Learn ethical selling and customer relationship management

  • Prepare for entry-level sales, tele-sales, and support roles

Sales is the driving force behind every successful business. Regardless of industry or scale, organizations rely on effective sales professionals to connect products and services with customer needs. This course begins by introducing learners to the concept of sales development, explaining why sales is not merely about persuasion but about problem-solving, trust-building, and value creation.

Learners will understand the difference between traditional selling and modern consultative sales, where understanding customer pain points is more important than aggressive selling.

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Meet Your Instructor

Instructor
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4 Students
Author Level 1
81 Courses
About Instructor

15+ years experience in Following Domains: 1. IT (Development & Consultancy), 2. Indian Tax , 3. Administration, 4. Entrepreneurship, 5. Marketing and growth strategy 6. Career Guidance and Handholding for business 7. Business Growth Consultant

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Free

  • Course Duration
    0
  • Course Level
    Beginner
  • Student Enrolled
    0
  • Language
    Hinglish

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This Course Includes
  • 0 Video Lectures
  • 0 Quizzes
  • 0 Assignments
  • 0 Downloadable Resources
  • 15 days after the enrollment
  • Certificate of Completion
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